ELEVEN Solutions


Last updated February 13, 2024

It is ELEVEN Solutions, LLC’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to information collected by ELEVEN Solutions, LLC specifically via its websites at think11.com (collectively, "us", "we", "ELEVEN", or the "Website").

We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this Privacy Policy to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms & Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional Terms & Conditions.

Website Visitors

Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use our Website, primarily in an effort to improve the user experience.

Gathering of Personally-Identifying Information

Certain visitors to ELEVEN’s Website choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, visitors who use our contact form are required to provide their contact information. Information submitted via this form is not stored on the same physical system as our Website.

Some of ELEVEN's paid services may require additional information to be collected for identification and billing purposes, such as name, email address, phone number, billing address, and credit card or other payment information. This information will be securely stored on our servers, with the exception of payment information, which will be handled independently by a reputable third-party payment processor in accordance with PCI standards.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

To ensure the best possible security, all information transmitted to and from our Website is encrypted using industry-standard TLS 1.2 technology.

Links To External Sites

Our Website may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We encourage you to review the Privacy Policy and Terms & Conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Protection of Personally-Identifying Information

We may disclose personally-identifying information to its employees and contractors, but only those that require the information in order to process it on ELEVEN’s behalf or to provide services to the person or entity to which the information belongs. All ELEVEN employees and contractors who receive personally-identifying information have agreed to abide by the same policy. Some of those employees and contractors may be located outside of your home country; by using our Website, you consent to the transfer of such information to them.

We may disclose personally-identifying information in response to a subpoena, court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of ELEVEN, third parties or the public at large.

Our servers keep logs of Website activity for up to 90 days for the purposes of system security and diagnostics. These logs are accessible to ELEVEN's information technology department, and do not contain any personally-identifying information except the Website visitor's IP address. The logs are stored separately from any other personally-identifying information we may collect, and there is no mechanism by which ELEVEN or any of its employees can associate an IP address with any other personally-identifying information.

Except in the specific circumstances described above, ELEVEN will not lease, sell, or otherwise release or disclose personally-identifying information in any way.

Aggregated Statistics

We may collect statistics about the behavior of visitors to our Website, or may use a third-party service such as Google Analytics to collect and aggregate this information on our behalf. ELEVEN may display this information publicly or provide it to others. However, this information is anonymized and aggregated, and we do not disclose your personally-identifying information.


We may use cookies to keep track of your session. A cookie is a small piece of information that our Website stores in your browser, which the browser then sends back to the Website each time a page is loaded. The only information ELEVEN will transmit in a cookie is a randomly-generated session ID, which allows our Website to maintain a user session. The user session is required for us to keep track of user preferences such as language, and whether or not a user is signed in.

We may use third-party services such as Google Analytics that make use of cookies independently from our Website. We have no control over, and assume no responsibility for the usage of and policies regarding cookies of any third party sites, products or services.

ELEVEN visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our Website, with the drawback that certain features will not function properly without the aid of cookies. By continuing to navigate our Website without changing your cookie settings, you hereby acknowledge and agree to ELEVEN's use of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, ELEVEN may change its Privacy Policy from time to time, at its sole discretion. ELEVEN encourages concerned visitors to frequently check this page for any changes to the Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of any changes.

Contact Information

If you have any questions about this Privacy Policy, please contact us via the contact information below:

ELEVEN Solutions, LLC
PO Box 250921
Plano, TX 75025-0921